Hi nice to meet you!

Susanne

Let’s work together!

I help large-scale corporates and startups in healthcare to design patient-centered and data-driven products, services, and business models. The shift towards value-based care, precision, and personalized medicine implies the need for UX design and advanced analytics strategies.

#Patient-centered
… I'm raising the bar on patient and healthcare provider experience with my Design Thinking mindset. I test assumptions and develop products that people love using.

#Data-driven
… together with multidisciplinary teams, I help to identify potential AI applications with an understanding of the healthcare system's needs and constraints.

I'm looking forward to support you.

About me
Designing Digital Health

Designing Digital Health

The healthcare system is sick. The system needs to be redesigned. I want to contribute by designing meaningful products, services, and platforms for healthcare providers, researchers, and patients.

Digitalization can help to make healthcare more effective, efficient, and accessible. In this transformational process, the power of design is often underestimated. By analyzing and visualizing patients' & caretakers' experiences we can identify their needs and solve pains. This helps to define new work processes and are easy-to-use applications. When we create value for users they are willing to adapt to change.

Read more on how I approach my work:

Work approach

case study
Value-based healthcare

Value-based healthcare

I'm a UX designer, deeply interested in tech and I love creating products that help people live healthier lives. I started writing about market developments in Digital Health, how AI can be used for the greater good, and why user experience is the main driver for successful implementations.

This topics drive me:

#Real-World-Evidence
How might we monitor treatment outcomes to develop individual medicine for patients and even incentivize value-based care?

#Behavioral Design/Nudging
How might we design for Patient Adherence, to help users to change unhealthy habits to improve their wellbeing?

Thoughts on digital health

case study

Services

Digital Product Design

Digital Product Design

Through iterative prototyping, we test the desired user experience.

offering
User Research & User Testing

User Research & User Testing

Through user-centered research, we iteratively improved the product functionality.

offering
Workshops & Design Trainings

Workshops & Design Trainings

In co-creation sessions, we align the team and commit them to clear goals.

offering
Digital Product Design

Through iterative prototyping, we test the desired user experience.

At the beginning of the project, we collect all requirements (user, business, legal, technical, data, …). We generate these insights through user feedback, market, or expert research. In co-creation, we ideate the best possible AI solution. I can quickly sketch and prototype interactive, brand-conforming prototypes, which consider the interaction between the user and the self-learning algorithm.

*If you need front-or backend developers or other resources, I have an extensive network of favorite people I like to work with.

Digital Product Design
Digital Product Design

Service Offerings

User Research & User Testing

User research helps us to identify what matters most to your users. We get a clear understanding of the individual users, their behavior, and their pain points.

We formulate our assumptions into hypotheses and prototype product concepts and experiments that we can test with subject matter experts and users. This continuous feedback helps us improve the overall user experience.

*Research is always a group activity. You need to discuss the findings and consider different interpretations. I have an extensive network of people I like to work with, and I will join or guide your team in the research phase.

User Research & User Testing
User Research & User Testing

Service Offerings

Workshops & Design Trainings

Design Thinking operates at the intersection of human desirability, business viability, and technical feasibility. It’s a proven approach to innovation.

Our co-creation workshops are based on the human-centered innovation approach. We include user research to consider a different point of view. These insights help us to collect and prioritize the requirements for our development. The workshop formats are highly efficient to quickly archive testable results and align all stakeholders.

*Depending on the project scope, the challenge, team size, and the format, I will join forces with my network to guide you through the process.

Workshops & Design Trainings
Workshops & Design Trainings

Service Offerings

Every project is different.

Let’s discuss your project and see how we can work together.

I live in Berlin, let’s meet!
If you want to see more of my work samples, please reach out by mail.
You can find my CV on Linked

None of the pictures on my website are staged stock images.
I love taking pictures as much as I love design.
Check out my photography website.